Services

I provide calm, structured, non-clinical support to help individuals and families better understand and navigate healthcare. My work complements — but does not replace — the care of your clinicians. I do not diagnose, prescribe, or make medical decisions.

I work with clients in New York City and remotely, offering medical advocacy and healthcare navigation support that prioritises clarity, confidence, and continuity.Understanding medical information

Healthcare conversations can be fast and complex. I help you make sense of the information you receive, understand your diagnosis or treatment plan, and process what was discussed after appointments—so you feel steadier and more in control.Post-Appointment Support

It is common to leave appointments unsure of what was fully explained. I provide support after consultations by reviewing the information you were given, highlighting essential points, and helping you form a clear plan for next steps.

Understanding Medical Information

Healthcare conversations can be fast-moving and complex. I help you make sense of the information you receive from your clinicians, including diagnoses, test results, and treatment options, so you feel clearer and more in control.

This includes:

Reviewing consultation notes or letters

  • Clarifying medical terminology

  • Helping you understand the implications of different options

  • Supporting informed discussions with your care team

Preparing for appointments

Appointments are more productive with clarity and structure. I help you organise your questions and concerns, identify priorities, and feel ready for key discussions with your clinicians.

Preparing for Medical Appointments

Appointments are more productive when you feel organised and prepared. I help you clarify your concerns, prioritise questions, and approach appointments with confidence.

This may include:

  • Structuring key questions in advance

  • Identifying what matters most to you

  • Helping you feel ready for difficult or high-stakes conversations

It is common to leave appointments unsure of what was fully explained. I provide support by reviewing key points, clarifying next steps, and helping you form a clear, manageable plan.

Post Appointment Support

It’s common to leave appointments feeling uncertain about what was said or what happens next. I provide support after consultations to help you process the information, clarify next steps, and create a clear, manageable plan.

This may include:

  • Reviewing what was discussed

  • Highlighting key decisions or action points

  • Helping you understand next investigations or referrals

Ongoing Support for Individuals and Families

Some situations require ongoing guidance over time — particularly during periods of diagnostic uncertainty, complex treatment, or long-term illness. I offer ongoing support to help you stay organised, maintain clarity, and manage communication across different clinicians and services.

This is especially helpful for:

  • Older adults

  • Families coordinating care

  • Clients managing complex or prolonged medical journeys

How I Work

I work in a calm, collaborative, and structured way. Support is tailored to your situation and can be provided on a one-off basis or as ongoing support.

  • Sessions are typically conducted remotely (video or phone), with in-person support available in New York City by arrangement

  • I work alongside your existing clinicians and respect established care plans

  • My role is interpretive and supportive, not clinical

Confidentiality, discretion, and clarity are central to how I work.

Fees

Fees depend on the type and level of support required. I offer:

  • One-off consultations

  • Short-term support packages

  • Ongoing support arrangements

I am happy to discuss your needs and provide clear information about fees before any work begins.